Our Story

Seeking to provide customers with more comprehensive financial services, Citizens merged with the Prange-Herbeck Insurance Agency, becoming Citizens Agency in 1989.

Nick Hage - Licensed in Property, Casualty, Life & Health Insurance

Nick is the Agency Manager for Citizens Agency, He attended the University of Minnesota Duluth and graduated in 2005 with a Bachelor of Business Administration degree with a concentration in Organization Management. Nick has been with Citizens Agency for the past 5 years and has enjoyed every minute of it.

Terry Prange - Licensed in Commercial Insurance

Terry began his insurance career back in 1962, working as an Insurance Investigator for Retail Credit Company. He managed the New Ulm office until January 1972. At that point, he purchased the John R. Higgs Agency and helped it grow rapidly until he was able to purchase the Joe Herbeck Agency and the Nicollet State Agency in 1978. Ten years later, he sold the Agency to Citizens Bank, but continued to manage until February 2001. Today, Terry is both a part time commercial agent as well as a consultant.

Deb Raschke - Licensed in Life and Health Insurance

For the past 10 years, Deb has been the Administrative Assistant for Citizens Agency, as well as a licensed agent since 2006. She earned her finance degree from Minnesota West Technical College in Pipestone in 1974. Since then, Deb has worked as an analyst, a teller, a head bookkeeper and a financial manager for various businesses, as well as a crafter and seamstress. 

Beth Walters - Licensed in Auto, Home, Umbrella, Farm, Boat, Motorcycle & Recreational Vehicles Insurance

Beth has been in the insurance industry for the past 36 years. She began her insurance career while she was a senior at New Ulm High School, being involved in the OEA (Office Education Association). Beth began working as a receptionist for the Higgs-Prange Agency in 1974, before becoming a licensed agent in 1977. She has received a designation as a certified insurance service representative. 

Apryl Folken - Licensed in Auto, Specialty Vehicles, Property, Umbrella, Farm, & Commercial Lines Insurance

Apryl has been in the insurance industry for 23 years, with 17 of those years spent in New Ulm. 

Jen Eager - Specializes in all Personal Lines of Insurance, Farm Insurance and Licensed in Life and Health Insurance

Jen is housed out of the LaSalle branch office. She previously worked at Madelia Insurance Center and brought 16 years of experience with her to Citizens Agency.

Nicole Rustman - Licensed in Property & Casualty Insurance

Nicole attended Minnesota State University Mankato, graduating in 2008 with a degree in Speech Communication & Marketing. She has been a licensed agent since 2013. 

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